Heimdal MXDR
A managed service for 24x7 threat monitoring, investigation and response.
Relevant where network, endpoint, vulnerability and email security events need continuous managed analysis.
Monitor, investigate and respond to security threats
Security events from networks, endpoints, vulnerabilities and email can require investigation across several sources before their significance is clear. Maintaining continuous monitoring, analysing related activity and pursuing indicators of compromise can place sustained demands on a security team.
Heimdal MXDR combines 24x7 SOC event monitoring with investigation, threat hunting, forensics and incident response. It uses the Heimdal XDR platform to correlate activity, support threat response actions and help contain and neutralise attacks.
Where Heimdal MXDR is used
Heimdal MXDR is suited to monitoring and investigating security activity across network, endpoint, vulnerability and email sources. Its threat hunting capability uses pre-computed risk scores, indicators and attack analysis to examine potential threats.
Where an attack requires action, the service provides incident response to contain and neutralise it, while the Heimdal XDR platform supports manual or automated threat response actions.
Fits within these solutions
Extended Detection & Response
Incident Response
Endpoint Detection & Response
Network Detection & Response
Ransomware Protection
Digital Forensics
Delivery & deployment
Suitable environments
The service applies to estates with network, endpoint, vulnerability and email security sources. This includes cloud environments such as Microsoft 365 and Google Workspace.
Benefits
Continuous Event Coverage
24x7 monitoring provides ongoing coverage of security events from supported sources.
Investigation Context
Correlations, forensic analysis and intelligence provide context for potential threats.
Focused Threat Hunting
Risk scores, indicators and attack analysis support targeted threat hunting activity.
Coordinated Response
Incident response and XDR response actions support action to contain attacks.
Capabilities
24x7 SOC Monitoring
Provides continuous SOC monitoring of security events across supported security sources.
Threat Investigation
Investigates events using process correlations, forensic analysis and contextualised intelligence.
Threat Hunting
Hunts for threats using pre-computed risk scores, indicators and attack analysis.
Incident Response
Provides incident response to contain and neutralise attacks.
Response Actions
Supports manual and automated threat response actions through the Heimdal XDR platform.
Predictive AI Detections
Uses predictive AI detections for threat monitoring.
Common Use Cases
Multi-Source Monitoring
Monitor security events across network, endpoint, vulnerability and email security sources.
Event Investigation
Investigate potential threats with correlated process and forensic information.
Indicator Hunting
Use risk scores and indicators to hunt for potential threats.
Attack Containment
Apply incident response and platform actions to contain and neutralise attacks.
How we help
Armstrong discusses security monitoring and response requirements with customer IT teams, including the sources that need to be covered and the value of a managed MXDR service. Discovery meetings help Armstrong recommend whether Heimdal MXDR is suitable for the organisation's estate.
