Softerra provides policy-based automation and delegation to manage user lifecycles and administrative tasks across AD and Microsoft 365. The tooling reduces manual steps for provisioning, deprovisioning and common directory changes.
It supports self-service and delegated administration patterns that suit distributed teams and large estates. Integrations with on-prem directories and cloud identity controls mean the platform can sit across hybrid estates to improve operational consistency.
The solution also helps make ownership and change paths explicit. That visibility supports governance and controlled delegation without replacing internal operational teams.
Organisations typically ask Armstrong to help scope licensing implications, plan deployments and integrate the vendor's tooling into existing identity workflows. We often assist with configuration for delegation, automating provisioning flows and integrating with on-prem and cloud directories.
Armstrong may support operational handover and provide product-level configuration support and training for internal teams. We do not operate customer estates; engagements focus on guidance, integration and enabling in-house staff to run the solution.