Configuration Management
Maintain configuration records and dependencies to support safer IT change.
Overview
Incomplete records held across separate tools make it difficult to establish a system's approved state or identify dependencies before a change. Growth in infrastructure, applications or cloud services can make this harder, while undocumented changes create configuration drift and fragmented history.
Configuration Management brings relevant item attributes and relationships into maintained records. Approved baselines can define expected states, and recorded changes link to affected items. Teams can use configuration information to trace history, understand dependencies and reduce reliance on individual knowledge.
What this solution helps you achieve
Visible service dependencies
Configuration relationships show the components and services affected by a change.
Prevent configuration drift
Maintain consistent system and application configurations across environments.
Reliable configuration insight
Maintained configuration states and relationships support safer changes and operational decisions.
Traceable configuration history
Recorded changes show how configuration states have changed over time.
Products for this solution
Explore options for this solution. The right choice depends on your environment, requirements and existing tools. We can help you assess which products fit and where they complement one another.
