Email Continuity
Set governance and measurable recovery criteria to keep email available during incidents.
Overview
When email continuity governance is missing, incidents can cause long outages, message loss and inconsistent responses across teams. The typical control gap is undefined incident roles, unclear escalation paths and no measurable recovery or acceptance criteria to prove a successful restoration.
Email Continuity defines incident roles, escalation paths and measurable recovery and acceptance criteria. It applies policy and lifecycle oversight to continuity activities while excluding broader messaging strategy, unrelated infrastructure domains and routine operational work.
What this solution helps you achieve
Maintain service uptime
Keep critical systems, applications and services available and performing reliably.
Maintain business continuity
Limit operational disruption and downtime during security incidents.
Improve email deliverability
Increase legitimate email delivery rates and reduce spam filtering.
Reduce admin effort
Cut the time and effort required to manage permissions across directories and systems.
Technologies Commonly Used
This solution can be delivered using a range of technologies, depending on the environment, requirements, and existing platforms in place. The following are commonly used where relevant.
