Email Continuity
Maintain email access and message handling when the primary service is unavailable.
Overview
During an email platform outage, users may be unable to send, receive or access essential messages. Email sent during the disruption can be delayed, rejected or difficult to account for, while unfamiliar manual workarounds add uncertainty when normal service is restored.
Email Continuity provides a defined alternative means to access and send email while the primary service is unavailable. Inbound messages can be retained or routed safely, outbound email can continue through a continuity service, and messages handled during the outage can be reconciled when the primary platform returns.
What this solution helps you achieve
Maintain email continuity
Keep business email available during primary service outages with minimal message disruption.
Reconciled email delivery
Messages handled during an outage are reconciled when primary email service resumes.
Alternative email access
Users can access and send essential email while the primary service is unavailable.
Products for this solution
Explore options for this solution. The right choice depends on your environment, requirements and existing tools. We can help you assess which products fit and where they complement one another.
