Email Servers
Document governance assigning responsibilities and acceptance criteria for email servers.
Overview
Organisations run multiple email server platforms where responsibilities, configuration and security standards are often inconsistent. That inconsistency causes uncertainty during provisioning, change and retirement, complicates compliance and retention, and makes identity and monitoring harder to integrate.
This solution produces a documented governance framework that assigns roles and responsibilities, prescribes configuration and security standards, and defines measurable acceptance criteria for provisioning, change and retirement. It specifies compliance, retention and identity/monitoring integration points and excludes operational runbooks, end-user client setup, network infrastructure and hands-on implementation.
What this solution helps you achieve
Maintain service uptime
Keep critical systems, applications and services available and performing reliably.
Improve email deliverability
Increase legitimate email delivery rates and reduce spam filtering.
Protect brand reputation
Prevent domain spoofing and preserve customer trust.
Gain email visibility
See who is sending on your domains and detect abusive or unauthorized email sources.
Enable eDiscovery
Preserve, search and produce email records for legal and investigative requests.
Reduce storage costs
Lower costs of storing and retaining email records.
Maintain business continuity
Limit operational disruption and downtime during security incidents.
Protect against phishing
Reduce the risk posed by phishing, impersonation and social engineering attacks.
Technologies Commonly Used
This solution can be delivered using a range of technologies, depending on the environment, requirements, and existing platforms in place. The following are commonly used where relevant.
