365 AI Recipient Validation
Identify incorrect or missing recipients at the point of send.
"Adds real-time recipient checks in Microsoft 365 to reduce human-error risks before emails leave the client."
Prevent misdirected emails and accidental data exposure
Human error in email addressing remains a common source of data loss and security incidents. Misdirected messages can expose personal or sensitive information and harm reputation, particularly in regulated or high-risk sectors.
The product analyses recipient choices and message context in the Outlook client and issues immediate warnings at the point of send. It gives users a chance to correct messages and provides administrators with configurable controls and a dashboard of warning instances and user actions.
Where 365 AI Recipient Validation is used
Organisations in finance, healthcare and utilities can use the solution to reduce the risk of misdirected emails that expose sensitive data. It is useful where a single misaddressed message would have material consequences for privacy or reputation.
High-volume senders, managed service providers and organisations with multiple sending domains can deploy it to improve sender controls and protect deliverability by preventing accidental data leaks and inappropriate replies to large distribution lists.
Fits within these solutions
Suitable environments
Designed for Microsoft 365 tenants, the add-on runs in recent Outlook clients on Windows, Mac and the web. Analysis happens locally in the client; texts and attachments are not transmitted to Hornetsecurity servers. Deployment requires no MX changes and integrates with existing Microsoft 365 settings.
Benefits
Fewer misaddresses
Lowers the frequency of emails sent to incorrect recipients by warning users at send time.
Reduced data loss
Reduces the chance of accidental exposure of personal or sensitive information via email.
Admin visibility
Gives admins insight into warning instances and user behaviour to target awareness efforts.
Protect sender reputation
Helps maintain email deliverability and sender reputation by preventing accidental leaks and inappropriate mass replies.
Immediate correction
Allows users to correct recipient lists or content before sending, reducing remediation work post-send.
Offline support
Smart Alerts offer protection even when the client is offline, ensuring consistent user guidance.
Capabilities
Recipient analysis
ML-based warnings
Local processing
Real-time checks
Configurable rules
Admin dashboard
Smart Alerts
M365 integration
Applications
Regulated sector safety
Mitigates misdirected email risks in finance, healthcare and utilities where data exposure has high impact.
High-volume senders
Helps organisations that send large volumes of outbound email reduce accidental leaks and mass-reply errors.
MSP tenant support
Offers managed service providers a tool to protect multiple tenants against user-addressing errors.
Multiple domains
Supports organisations with several sending domains by enabling trusted domain configuration and controls.
Prevent large replies
Reduces the risk of replying to large distribution lists and spreading sensitive data by mistake.
Awareness insight
Provides data administrators can use to target user awareness and reduce repeat errors.
