365 Total Backup
Independent cloud backups of Microsoft 365 mail, files and Teams content for recovery.
"Protects against data loss in Microsoft 365 by ensuring emails, files and collaboration data can be recovered when needed."
Cloud backup and recovery for Microsoft 365 mail, files and collaboration data
Microsoft 365 stores mail, files and collaboration data across Exchange, OneDrive, SharePoint and Teams. Native controls do not always provide an independent copy that teams can manage for long-term retention or point-in-time restores.
365 Total Backup creates and stores independent backups outside the tenant. It enables item-level restore, export for eDiscovery and retention management that is separate from native tenant settings.
Where 365 Total Backup is used
Restore deleted mail, files or Teams messages when native retention has lapsed. Retain records to meet compliance or internal retention policies. MSPs and resellers use the service to provide backup capability where customers lack on-premises infrastructure or dedicated backup staff.
Suitable environments
Suited to organisations running Microsoft 365 that need independent backups for compliance or recovery, including MSPs managing client tenants. Fits estates with limited on-premises backup, UK data residency concerns or small IT teams that prefer a hosted product.
Benefits
Protect against data loss
Ensures Microsoft 365 data can be recovered in the event of accidental deletion, user error or other data loss scenarios.
Support business continuity
Enables organisations to restore critical data quickly and minimise disruption following data loss incidents.
Recover exactly what is needed
Allows restoration of individual items or full datasets, reducing the impact of recovery operations.
Simplify backup management
Automates backup processes and centralises control, reducing administrative effort.
Support compliance and retention requirements
Provides long-term data retention and recovery capabilities to support regulatory and internal policies.
Increase data resilience
Ensures data remains accessible and recoverable even in the event of service issues or data corruption.
Reduce risk of permanent data loss
Maintains independent backups outside Microsoft 365 to protect against retention limits and accidental deletion.
