ADSelfService Plus
Secure self-service password reset, account unlock, MFA, and SSO for Active Directory users.
What is ADSelfService Plus?
ADSelfService Plus is an integrated self-service password management and single sign-on (SSO) solution for Active Directory, Microsoft 365, and other enterprise applications. It empowers end users to take control of their account-related tasks—such as password resets, account unlocks, and profile updates—without IT assistance.
By reducing password-related help desk calls and streamlining user authentication, ADSelfService Plus enhances productivity, strengthens security, and supports compliance efforts. With robust multi-factor authentication (MFA) options, real-time password synchronisation, and intuitive self-service portals, it simplifies identity management while maintaining tight control over access.
Whether you're looking to reduce help desk workload, enforce secure login policies, or improve user experience, ADSelfService Plus offers a comprehensive, user-friendly solution that aligns with your IT security and efficiency goals.
Features
Self-Service Password Reset & Account Unlock
Enable users to securely reset their passwords or unlock their AD accounts anytime, without contacting IT support.
Multi-Factor Authentication (MFA)
Enforce MFA during self-service actions, endpoint logons (Windows, macOS, Linux), and VPN/OWA logins for enhanced security.
Password Expiry Notification
Automatically notify users via email, SMS, or push notification about upcoming password expirations to reduce account lockouts.
Real-Time Password Synchronization
Sync password changes across Active Directory, Microsoft 365, Google Workspace, Salesforce, and other platforms instantly.
Single Sign-On (SSO)
Provide seamless access to enterprise cloud applications (like Zoom, Dropbox, Salesforce) through secure SSO using SAML.
Self-Service Directory Update
Allow users to update their own AD profile information (like phone numbers or addresses) based on admin-defined policies.
Customizable User Portal
Offer a branded, intuitive self-service portal accessible from desktops, mobile devices, or kiosks.
Mobile App Support
Empower users to perform password-related tasks and receive push notifications through the ADSelfService Plus mobile app.
Audit Trails & Reports
Track all user actions and administrative changes with detailed logs and reports for compliance and troubleshooting.
Endpoint MFA
Apply MFA during Windows, macOS, and Linux logins to safeguard access even before domain authentication.
