Netwrix Directory Manager
Automates user and group lifecycles with delegated workflows and self‑service.
"For organisations needing consistent, auditable identities across AD, Entra ID and other directories to reduce manual errors."
Automate and control user and group lifecycles across directories
Directory estates often suffer from manual errors, inconsistent attributes and group sprawl. Hybrid setups with on‑prem AD and Entra ID increase the risk of mismatched memberships and stale accounts. Those issues create excess access, add helpdesk load and complicate audits.
Where Netwrix Directory Manager is used
Automate onboarding and leavers by syncing accounts from HR or other authoritative sources and remove the need for repetitive manual updates. Use attribute‑based rules and dynamic groups to keep memberships accurate and prevent sprawl. Delegate routine user and group tasks through workflow approvals so managers and helpdesk staff can act without native directory rights, and provide self‑service password resets to cut downtime and tickets.
Suitable environments
Fits organisations with on‑prem Active Directory, hybrid AD and Azure/Entra ID estates, mid‑sized to large enterprises, regulated organisations requiring auditable access records, and MSPs managing multiple client estates.
Benefits
Less manual work
Automates repetitive directory tasks to free IT time and reduce manual interventions.
Fewer access errors
Keeps attributes and memberships consistent to reduce incorrect access and privileges.
Faster onboarding
Speeds account setup and removal by applying authoritative source updates automatically.
Lower ticket volume
Self‑service password and group actions cut routine support requests and downtime.
Directory consistency
Synchronises identities across directories to avoid drift between on‑prem and cloud estates.
Auditable changes
Maintains logs of lifecycle and workflow actions to support review and evidence gathering.
Capabilities
User provisioning
Automates provisioning, attribute updates and deprovisioning of user accounts from authoritative sources.
Dynamic group membership
Creates and maintains attribute‑based groups and hierarchical group structures to reflect organisational rules.
Workflow delegation
Routes account and group changes through configurable approval workflows to delegate management without native rights.
Multi‑directory sync
Synchronises users and groups across Active Directory, Entra ID, Google Workspace, LDAP and SCIM‑connected apps.
Self‑service tools
Provides user self‑service for password resets and group membership actions to reduce helpdesk load and downtime.
Audit trails
Records changes to users and groups to produce auditable trails for review and reporting.
Applications
HR‑driven onboarding
Populate and update accounts automatically from HR systems to speed new starter access.
Hybrid consistency
Keep on‑prem AD and Entra ID memberships aligned to reduce mismatched access in hybrid estates.
Control group sprawl
Use dynamic rules and lifecycle policies to prevent excessive or stale group memberships.
Delegate safely
Allow managers and helpdesk staff to perform approved actions without granting directory admin rights.
Password self‑service
Enable secure self‑service resets to reduce downtime and routine SLAs for IT teams.
MSP client estates
Help managed service providers standardise identity lifecycle processes across multiple client tenants.