Security Awareness Service

Simulated phishing and training to measure and improve employee security awareness.

"Helps organisations reduce human-related risk by training users to recognise and respond to security threats such as phishing and social engineering."

Security Awareness Service: phishing simulations, training and reporting

Phishing and social‑engineering remain common attack vectors. IT teams often do not have clear, repeatable data showing who is vulnerable or whether training reduces risky behaviour. That gap makes it harder to justify awareness work or focus limited resources. Hornetsecurity's Security Awareness Service runs simulated phishing, provides bite‑sized training modules and generates campaign and user reports. It gives control teams measurable results: click rates, repeat offenders and trends that help direct training where it will have the most impact.

Where Security Awareness Service is used

Run regular phishing simulations targeted by team, role or location to reveal where awareness is weakest and to test specific attack themes. Automate short follow‑up training for users who fail simulations, and export campaign and user reports to support internal compliance or governance conversations.

Fits within these solutions

Security Awareness Training
Phishing Simulation

Suitable environments

Suited to organisations using cloud email platforms such as Microsoft 365 or Google Workspace, including remote or hybrid workforces and SMEs with limited security resource. Also useful where regulated teams need demonstrable awareness activity.

Benefits

Reduce human-related security risk

Improves user behaviour to reduce the likelihood of successful attacks.

Improve phishing awareness

Helps users recognise and avoid phishing attempts.

Strengthen security culture

Builds awareness and accountability across the organisation.

Support compliance and training requirements

Provides structured training to meet regulatory obligations.

Identify high-risk users

Highlights individuals who may require additional training or support.

Measure training effectiveness

Tracks improvements in user behaviour over time.

Reduce security incidents

Decreases the likelihood of user-driven breaches and compromises.

Capabilities

Security awareness training

Delivers training content to educate users on common security risks and safe behaviours.

Phishing simulation

Simulates phishing attacks to test and improve user awareness and response.

Automated training campaigns

Schedules and delivers training programmes automatically across the organisation.

User risk assessment

Identifies high-risk users based on behaviour and simulation results.

Reporting and metrics

Provides insights into user performance, risk levels and training effectiveness.

Policy and compliance training

Supports training on regulatory requirements and organisational security policies.

Microsoft 365 integration

Integrates with Microsoft 365 to deliver and manage awareness campaigns.

Centralised management

Manages training programmes, simulations and reporting from a single platform.

Applications

Train users on security risks

Used to educate employees on threats such as phishing and social engineering.

Test user awareness with phishing simulations

Simulates attacks to assess how users respond to real-world threats.

Reduce phishing success rates

Improves user ability to identify and avoid phishing attempts.

Support compliance and policy training

Ensures users complete required security and compliance training.

Identify and support high-risk users

Highlights users who need additional awareness training.

Build a security-aware workforce

Develops long-term improvements in user behaviour and awareness.

Part of (depending on licence)

Resources

How would you like to proceed?