Many organisations lack formal governance for email communications: policies are undocumented or vague, roles and responsibilities are not mapped and incident handling differs between teams. This inconsistency increases the risk of non-compliant message handling, unclear escalation and weak audit evidence when decisions must be justified.
The solution defines documented policies, maps roles and responsibilities, sets risk criteria and measurable compliance metrics, and specifies incident escalation paths. By focusing on governance rather than technical design it creates auditable controls and clear remit boundaries so operational teams can make consistent, accountable decisions.
Reduce the risk posed by phishing, impersonation and social engineering attacks.
Safeguard sensitive, personal and regulated data against unauthorised access, misuse and exposure.
Preserve, search and produce email records for legal and investigative requests.
See who is sending on your domains and detect abusive or unauthorized email sources.
Increase legitimate email delivery rates and reduce spam filtering.
Limit operational disruption and downtime during security incidents.
Prevent domain spoofing and preserve customer trust.
These platforms are typically used to implement and operate this capability.
Complementary tools that extend or integrate with this solution.