Workforce Password Management

Manage workforce passwords and shared credentials through an approved service.

Overview

Passwords stored in browsers, personal notes, documents or unapproved tools are difficult to manage consistently. Teams may share credentials through email, chat or spreadsheets, leaving users unsure which password is current. Staff, contractor or supplier changes can expose shared passwords that have not been updated, while resets and unlocks create repeated service desk work.

Workforce Password Management establishes an approved service for individual and shared credentials. Authorised users can access shared credentials without receiving passwords through informal channels, while defined password requirements apply to managed credentials. Permitted resets and unlocks can be completed without routine service desk help. Shared credentials can be updated when personnel or access needs change, with records available to review access and significant changes.

What this solution helps you achieve

Controlled credential sharing

Shared credentials are available only to authorised users through controlled access.

Reduce password resets

Lower helpdesk password reset and account unlock ticket volume.

Consistent authentication requirements

Authentication requirements are applied consistently where intended.

Reviewable credential records

Credential access and changes are available for review.

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