WhatsUp Gold

Continuous visibility into infrastructure availability and performance.

"For IT teams needing rapid detection and notification of outages across mixed estates."

Monitor and visualise infrastructure availability and performance

Organisations often lack continuous, consolidated visibility across network devices, servers and applications. Without reliable metrics and topology context, outages and performance degradation can take longer to detect and diagnose.

WhatsUp Gold provides continuous monitoring of devices, servers, applications and services, discovers network topology, collects performance and availability metrics and issues alerts and reports. That visibility helps operations teams spot problems early and focus investigation where it matters.

The solution aligns with the needs of small and mid-market IT teams, central network operations and MSPs who require consolidated monitoring and timely notification across distributed sites.

Where WhatsUp Gold is used

Central IT teams use WhatsUp Gold to monitor on-prem infrastructure and applications from a single pane, reducing the need for multiple specialised tools. The product's metrics and dashboards support daily operations and incident triage.

MSPs and organisations with multiple branch sites use it to maintain consistent visibility across remote locations and to centralise alerting and reporting. Smaller IT teams deploy it to consolidate monitoring and reduce manual checks.

Fits within these solutions

Network Discovery & Mapping
Network Performance Monitoring

Suitable environments

WhatsUp Gold fits environments that require continuous oversight of network devices, servers and services, particularly on-prem and mixed estates where topology and dependency visibility matter.

It scales to suit SMEs and mid-market organisations, central IT teams and MSPs managing distributed or branch-heavy estates, and teams with limited headcount seeking a consolidated monitoring capability.

Benefits

Faster outage detection

Continuous monitoring shortens the time to detect outages and performance issues.

Reduce MTTR

Topology and consolidated metrics help pinpoint faults faster and reduce resolution time.

Consolidated visibility

A single view across devices, servers and apps simplifies day-to-day operations.

Better capacity insight

Collected metrics support trend analysis and capacity planning decisions.

Automated notifications

Automated alerts reduce manual checks and surface problems to the right teams promptly.

Historical reporting

Scheduled reports and dashboards provide records for trend analysis and operational review.

Capabilities

Network device monitoring

Continuously monitor network devices for availability and operational health.

Server monitoring

Monitor server availability and key health indicators to spot degradation.

Applications & services

Track application and service availability to identify failures and performance drops.

Topology discovery

Discover and map device relationships to produce up-to-date topology views.

Performance metrics

Collect performance and availability metrics to support detection and analysis.

Alerts & notifications

Generate alerts on outages and threshold breaches to notify operational teams.

Reports & dashboards

Produce reports and dashboards that present current state and historical trends.

Applications

Central IT monitoring

Give central IT teams a single tool to monitor on-prem network infrastructure and services.

MSP customer monitoring

MSPs can monitor multiple client networks and centralise alerts and reporting from their NOC.

Remote site visibility

Maintain visibility across branch and remote sites to spot distributed issues early.

Support for small IT teams

Organisations with limited headcount consolidate monitoring to reduce tool overhead and manual work.

Outage alerting

Use alerts and dashboards to notify teams and trigger operational response to outages.

Performance management

Track performance trends to identify bottlenecks and plan remediation before users are impacted.

How we help

Armstrong can assist with implementation, configuration and ongoing support for WhatsUp Gold. We often help with product selection, installation, initial configuration, and tuning alerts and dashboards. Armstrong supports your internal IT team; we do not operate customer environments.

Resources

More Resources

Screenshots

Case Studies

How would you like to proceed?