WhatsUp Gold
Continuous visibility into network, server and application availability and performance.
WhatsUp Gold – network, server and application monitoring for availability and performance
Operational teams face many devices, links and services to keep running with limited staff. Detecting outages and subtle performance degradation across branch sites and on‑prem estates can be slow without consistent metrics and clear alerts.
WhatsUp Gold provides continuous visibility into availability and performance. It discovers topology, collects device and application metrics, and issues alerts, reports and dashboards that help teams spot and investigate incidents faster.
For SMEs, mid‑market firms and MSPs that need consolidated on‑prem monitoring, WhatsUp Gold is a practical tool to reduce blind spots and centralise operational visibility across multiple sites.
Where WhatsUp Gold is used
Central IT or network teams use WhatsUp Gold to map device topology across branch sites, keep tabs on WAN links and spot outages that affect multiple locations. Discovery and consistent polling reduces guesswork during incident triage.
MSPs and smaller teams employ it to monitor customer estates and on‑prem infrastructure, feed alerts into ticketing systems and present straightforward dashboards for capacity and trend reviews. It also supports focused checks on key servers and application services where uptime is critical.
Suitable environments
Best fit for SMEs and mid‑market organisations with on‑prem network devices, servers and multiple branch locations where a single monitoring tool reduces tool sprawl. It suits central IT or network teams that need consolidated visibility without large monitoring teams.
Also appropriate for MSPs that manage monitoring across customer sites and for organisations with limited headcount that need automated discovery, alerts and basic reporting rather than bespoke observability platforms.
How we help
Armstrong can assist with implementation, configuration and ongoing support of WhatsUp Gold. Armstrong often helps central IT teams, MSPs and mid‑market organisations to deploy monitoring across branch sites and on‑prem servers. Engagements typically focus on product selection, integration with ticketing or dashboards, and configuration of alerts and polling to match operational needs.
Features
Network Mapping
Map, inventory and visualize your network topology and interdependencies.
Network Performance
The Alert Center displays network performance monitoring alerts from WhatsUp Gold and its add-ons on a single dashboard.
Network Traffic Analysis
Gain real-time insights into network traffic to detect and analyse issues as they occur, reducing downtime and enabling a quicker response to performance bottlenecks.
Wireless Networks
WhatsUp Gold software allows you to monitor and manage your wireless network performance historically and in real-time, track wireless access points (AP) and client history and alerts you to problems with wireless equipment.
Application Performance
Receive instant alerts when issues arise, swiftly pinpoint the root cause, and restore application performance to maintain business continuity, meet user expectations, and ensure compliance with Service Level Agreements (SLAs) using the Application Performance Monitoring Tool.
Cloud-based resources
Achieve full oversight and control of your cloud resources. WhatsUp Gold provide comprehensive visibility, ensuring optimised performance and enhanced security across your AWS and Azure infrastructure.
Log Management
WhatsUp Gold Log Management delivers seamless visibility and control over device log data, all within an industry-leading interface. Monitor, filter, search, and set alerts for logs across your entire network while tracking meta trends like log volume fluctuations. Easily filter and archive logs to any storage location for any retention period, ensuring compliance with regulatory requirements and preserving historical data. This all-in-one solution combines powerful log management with world-class network monitoring in a user-friendly platform.
Configuration Management
Automate configuration and change management for routers, switches, and firewalls across your network. Archive and audit network configurations, receive real-time alerts on changes, and compare versions side by side with highlighted discrepancies for quick analysis.
What you can monitor
Application Performance
Monitor Linux systems, Apache web servers, and Microsoft applications easily.
Bandwidth Consumption
Network, server, application, and more bandwidth consumption analysis.
Cloud-based Resources
Your AWS and Azure cloud environments are fully visible and controlled with WhatsUp Gold.
Network Performance
You can find and fix problems before they impact your users with WhatsUp Gold.
Hyper-V and VMware
View physical, Hyper-V, and VMware environments with powerful visibility.
Wireless Networks
WhatsUp Gold can visualise and assure the performance of your wireless networks.
Subscription Licences
WhatsUp Gold Business
Ideal for small to medium-sized businesses with a growing IT infrastructure.
Business Includes:
- Monitor up to 1,000 devices
- Single installation of WhatsUp Gold
- 10/5 - Email support
WhatsUp Gold Enterprise
For enterprises with complex IT infrastructure needing advanced network monitoring.
Enterprise Includes:
- Everything in Business
- Monitor up to 50k devices
- Up to 2 installations of WhatsUp Gold
- Advanced reporting & monitoring
- 24/5 - Phone & Email support
WhatsUp Gold Enterprise Plus
For large organisations needing a powerful and adaptable monitoring solution with advanced capabilities.
Enterprise Plus Includes:
- Everything in Enterprise
- Monitor up to 100k devices
- Up to 4 installations of WhatsUp Gold
- Advanced reporting & monitoring
- 24/5 - Phone & Email support
WhatsUp Gold Enterprise Scale
Large enterprises with demanding IT infrastructure needs, requiring scalability, automation, and comprehensive monitoring.
Enterprise Scale is the same as Enterprise Plus, but includes:
- Monitor up to 100k+ devices
- Customise the number of Whatup Gold installs based on your business needs
- Advanced reporting & monitoring
- 24/5 - Phone & Email support
Perpetual Licences
WhatsUp Gold Premium
Ideal for small to medium-sized businesses with a growing IT infrastructure.
Premium Includes:
- Discovery Monitoring
- Availability & Status Monitoring
- Performance Monitoring
- Alerting & Reporting
- Cloud Monitoring
- Wireless Monitoring
- 10/5 - Email support
WhatsUp Gold Total Plus
For organisations needing a powerful and adaptable monitoring solution with advanced capabilities.
Everything in Premium, plus:
- Configuration Management
- Network Traffic Analysis
- Log Management
- Virtual Monitoring
- Application Monitoring
- Scalability Pollers
- 24/5 - Phone and Email
Perpetual Licence - Add on Modules
Network Traffic Analysis
Provides detailed information about network traffic and bandwidth consumption.
WhatsUp Gold NTA monitors overall bandwidth utilisation as well as which users, applications, and protocols are consuming the most bandwidth.
NetFlow, NSEL, QUIC, sFlow, J-Flow, and IPFIX are all supported.
Application Performance Monitoring
Monitor the performance of mission-critical applications such as Exchange, SQL Server®, SharePoint®, Dynamics, DNS, IIS, Active Directory®, Hyper-V®, and others.
Customise definitions of application states and how SLAs are calculated to eliminate false SLA failures.
Log Management
With WhatsUp Gold Log Management, you have access to device log information at your fingertips.
Gather Windows event logs and syslogs, visualise and control them from the map or customise dashboards, and trigger alerts on specified conditions.
Configure log searches and export the results automatically or on demand. Archive logs for regulatory compliance or to preserve historic data.
Configuration Management
Configuration Management automates configuration and change management for routers, switches and firewalls.
Get alerted when configuration changes occur by archiving and auditing network configurations.
Support HIPAA, SOX, FISMA, PCI DSS, and other regulatory compliance requirements.
Virtualisation Monitoring
Identify, map, monitor, alert, and report VMware and Hyper-V host, guest, and cluster performance.
Set alert thresholds for host and guest resource consumption. Take a look at your virtual infrastructure in relation to its physical hosts.
Failover
WhatsUp Gold Failover Manager automatically switches from a primary to backup instance if the primary fails.
An administrator can define the criteria for determining a failed state, such as if all services are down or if only specific services fail.
