Technology is evolving.
Are you keeping pace?
We are Pathfinders
Helping you navigate the complexities of today’s digital world, we put in the leg-work so you don’t have to, sourcing and appraising the latest tools that ensure your networks are always connected, secure and compliant.
As a trusted, accredited supplier with a proven track record over many years, our experience and expertise are second to none. And because we have developed such close relationships with our technology partners over those years, we are uniquely positioned to support the products we recommend.
Exceptional Service and Support
We take on your IT challenges and make them our own, consulting with you to fully understand your business objectives and level of technology readiness to design solutions that will take your organisation where it needs to go.
We provide a comprehensive range of consultancy, training and support services to complement the best-practice-standards-compliant solutions we deliver. Ours is a personal, dedicated, pinpoint service, offering free, first-line, UK-based, business-hours technical support to all our client partners.
Neil is a 19 year veteran of IT solution sales, 16 years of which have been spent in leadership roles.
He's seen IT evolve from the small, yet less straight forward computing environments and the nascent internet of the 90s, to the complex global network infrastructures and cloud-delivered services of today.
As he says: “Along with this evolution has come a myriad of problems in the management and security of networks. Solving those problems is our business."
James has over 25 years' experience in media and IT sales - 18 of which have been in a variety of roles at PNL Tools/Armstrong. With such in-depth knowledge comes invaluable insight for our clients.
He has worked across the spectrum of organisations, recommending dynamic IT solutions for ambitious SMEs through to large corporates and public-sector organisations. His current focus is on helping clients navigate the increasingly demanding and complex requirements around network security and data-protection compliance.
With over 20 years’ technical IT experience, Paul is our trouble-shooter and problem-solver. With such a wealth of experience and expertise, even our technology partners ask him for advice… about their own technology!
When he started in IT, we used modems to dial up and his desktop was running Windows 3, a far cry from today’s increasingly complex network environments, where regulation, risk and compliance have become the most pressing challenges.
Jenny has a background in IT sales, customer service and support, Jenny is our first point of contact and the reason why we have earnt our reputation for exceptional client care.
At the nerve centre of the business, she oversees the day-to-day management of our busy office providing seamless administrative support for clients, consultants and technology partners alike. Ensuring every part of our operation is on point, she even oversees the content for our website.
Giving Something Back
Children with Cancer UK
A charity dedicated to raising money for research and providing care for children with cancer and their families. The aims of their research projects are to understand what causes children to get cancer and to develop improved treatments.
Charity chosen by Jennifer
Tewkesbury Food Bank
Staffed by a team of dedicated volunteers, Tewkesbury Food Bank strives to stop vulnerable people going hungry in the community where our head office is based. We are pleased to support their work with a regular donation.
Charity chosen by Neil
Pulmonary Fibrosis Trust
The aim of the Pulmonary Fibrosis Trust is to provide personal support to people affected by Pulmonary Fibrosis, a very debilitating and life-limiting illness.
Charity chosen by James
Latest Blog Posts
Latest News Articles
WhatsUp Gold 2019 realeased April 3 2019
Ipswitch has released the latest update to their award-winning network monitoring solution WhatsUp Gold in the form of WhatsUp Gold 2019, available as of April 3, 2019. It includes a number of key visibility and usability enhancements for WhatsUp Gold.
PNLTools is now Armstrong
We've spent the last year preparing for the launch of Armstrong. Our old brand is 15 years old and derived from our parent company name. We have not been connected to that company for years, it's been difficult to pronounce on the phone and generally is pretty meaningless, so we decided we needed a change.