Microsoft Exchange is an application platform for corporate email, calendaring and mailbox storage. It runs on servers or as a hosted service and sits at the application layer handling message routing, client access and mailbox services.
It introduces operational needs around mail flow design, backup and recovery, retention and mailbox storage sizing. Organisations must also manage authentication, patching, transport configuration and hybrid connectivity when estates mix on-prem and hosted services.
Collect and retain Exchange logs, mailbox and admin activity, and configuration changes for review and investigation.
Automate administrative tasks, manage account lifecycles and enforce delegated workflows across on-premises and hosted email platforms.
It integrates with directory services for authentication, SMTP gateways and mail filtering, endpoint clients and mobile device management. Backups, archives and monitoring feed information to broader operational tooling.
As a primary business communication platform it affects continuity, information governance and network design. Consider it when planning access control, storage capacity, backup windows and change control across mixed estates.