Application Performance Monitoring
Consistent, measurable visibility into application performance for operations and reporting.
Overview
Application runtime telemetry is frequently inconsistent across teams: differing metric definitions, collection intervals, retention settings and variable data quality practices produce datasets that cannot be reliably compared. That inconsistency reduces confidence in operational prioritisation and weakens portfolio-level reporting against business observability requirements.
This solution defines governance for metric definitions, measurement standards, data quality rules, retention policies and portfolio reporting, and assigns responsibilities for maintaining those standards. The scope is limited to measurement governance and reporting and explicitly excludes application development, procurement, day-to-day incident management and infrastructure capacity planning.
What this solution helps you achieve
Monitor hybrid and cloud
Apply consistent monitoring across on-premises, cloud and hybrid IT environments.
Detect issues early
Identify performance degradation and failures before they affect users or customers.
Maintain service uptime
Keep critical systems, applications and services available and performing reliably.
Gain end-to-end visibility
Understand the health and performance of infrastructure, networks, applications and cloud services in one view.
Understand user impact
See how infrastructure and network performance affects applications and end-user experience.
Resolve incidents faster
Reduce mean time to detect and resolve incidents through clear diagnostics and root cause analysis.
Improve reliability reporting
Measure, report and demonstrate service performance against SLAs and operational targets.
Plan capacity and growth
Use performance and utilisation data to plan future capacity and infrastructure investments.
Technologies Commonly Used
This solution can be delivered using a range of technologies, depending on the environment, requirements, and existing platforms in place. The following are commonly used where relevant.
